Got A Question About Claims?
Send Us An E-mail!
You can now e-mail the AHCCCS Claims
Department if you have a question or comment about our fee-for-service
claims policies and procedures. Our goal is to respond to your e-mail with
three business days. Your questions about our policies and procedures and
our responses to those questions also will be compiled into a frequently
asked questions (FAQs) section on our Web site.
Please do not e-mail us with questions about the
status of your claims, claim denials, etc. For those inquiries, please use
the "Check Eligibility/Enrollment & Claim Status" link
above. Or you can contact our Claims Customer Service Unit at:
- Phoenix area: (602) 417-7670 (Option 4)
- All others: 1-800-794-6862 (In state)
- 1-800-523-0231, Ext. 77670 (Out of state)
Just click on the link below to send an e-mail to us. We
look forward to hearing from you.
AHCCCSClaims@azahcccs.gov
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