You are invited to participate in a survey regarding your experience using the AHCCCS
website. This survey will take approximately two minutes. Your responses will help
us ensure that you have a high quality experience.
AHCCCS has instituted training and testing requirements for Direct Care Workers (DCW) who provide
direct care services (Attendant Care, Personal Care and Homemaker) to Arizona Long Term Care System
(ALTCS) members residing in their own home.
Beginning October 1, 2012, all AHCCCS provider agencies of direct care services must utilize DCWs
who have passed the required competency tests within 90 days of hire unless otherwise exempt from
the training and testing requirements (e.g. Registered Nurse, Licensed Practical Nurse and
Certified Nurse Aide). A direct care service agency has discretion whether or not to allow the
DCW to provide care during the 90- day training period. The testing records are portable or transferable
from one employer to another. DCWs do not have to pass the tests again unless they have experienced
a lapse from working in the direct care field for a minimum of two years. AHCCCS has created an
online testing records database (https://dcwrecords.azahcccs.gov/) to serve as a tool to support the
portability or transferability of DCW or DCW Trainer testing records from one employer to another.
An entity that wants to train and test DCWs must become an Approved Training and Testing Program (Approved Program).
PLEASE NOTE: Direct care service agencies can decide whether or not to become an Approved Program or delegate the
responsibility of training and testing DCWs to an Approved Program through a contractual agreement.
Entities that can become Approved Training and Testing Programs are:
A current listing of Approved Training and Testing Programs are available at this link:
Approved Program Listing [PDF]
The listing contains the following information on Approved Programs:
AHCCCS has created a listserv to communicate updates on recent developments on the DCW training and testing
program and information about the direct care service industry. AHCCCS encourages anyone who is interested
in the initiative to sign up to receive the regular communication. To subscribe, follow the instructions below:
Information on steps to become an Approved Training and Testing Program is available at this link: How to become a Training and Testing Program
Information to assist Direct Care Services Agencies to comply with AHCCCS policy and standards is available at this link: Direct Care Services Agencies
Information to assist Approved Training and Testing Programs to comply with AHCCCS policy and standards is available at this link: Approved Training and Testing Programs