Contracted Community Partner Organizations

The following provides information about the role of Contracted Community Partner Organizations, and includes the following information:

• Overview of the Community Partner Organizations' Role
• Advantages of becoming a Contracted Community Partner Organization
• Process to become a Contracted Community Partner Organization
• Who to contact if you have questions

Overview of the Community Partner Organizations' Role

Over 40 Contracted Community Partner Organizations in more than 150 locations throughout the State help Arizonans apply online for AHCCCS Health Insurance, KidsCare, Nutrition Assistance (formerly Food Stamps) and TANF Cash Assistance, using Health-e-Arizona.

Trained application assistors from these organizations complete Health-e-Arizona applications during an interactive interview process. Applicants only need to sign the application at the end and provide supporting documentation. The application assistors submit all verification documents to Health-e-Arizona electronically and track the outcome of the application.

Advantages

Some advantages of being a contracted Community Partner Organization include:

• Your customers can apply for multiple programs in one process
• Faster application submission and processing
• Pre-screening results during the application process
• Customized, detailed list of the documents needed for each application
• Electronic submission of the customer's documents to assure quick and secure receipt by the state agencies
• Track application status without contacting state agencies
• Final eligibility decision results are returned to Health-e-Arizona
• Workload Management features allow easy monitoring of applications
• Improved communication with state agencies, when needed

Become a Contracted Health-e-Arizona Community Partner

Organizations sign a subscription agreement with AHCCCS in order to be able to use the system. Modest subscription fees are charged to pay for the hosting, maintenance, and enhancement of the system. Initial and ongoing training is provided free of charge by the Health-e-Arizona Training Team.

Questions

For more information, please contact an AHCCCS representative at HEAAHCCCS@azahcccs.gov.