AHCCCS Member Contacts

• AHCCCS Member Services
• Changing AHCCCS Health Plan Enrollment
• Premium Payments
• Reporting Changes

AHCCCS Member Services

Call:

• Within Maricopa County 602-417-7000
• Statewide 1-800-962-6690
• Telecommunications Device for the Deaf (TDD) 602-417-4191

Changing AHCCCS Health Plan Enrollment

There are two ways for AHCCCS members to change their AHCCCS enrollment:

• Online: MyAHCCCS.com
• Phone:
  • In Maricopa County: 602-417-7000
  • Outside Maricopa County: 1-800-962-6690

Premium Payments

Call Center hours are Monday through Friday 10am - 4pm (MST)

• For Billing Questions:
  • Call:
    • Maricopa County: 602-417-4254
    • Statewide: 1-888-827-4420
• For the Customer Service Center
  • Write:
    
    AHCCCS Premium Billing
    701 E. Jefferson, MD 5400
    Phoenix, AZ 85034

Reporting Changes

If you need to report a change in your household including, but not limited to, your income, household member's change of job, etc., contact the eligibility source where you applied for AHCCCS:

• DES (602-542-9935 or 1-800-352-8401 Outside Maricopa County)
• KidsCare (602-417-5437 or 1-877-764-5437 Outside Maricopa County)
• SSI MAO (602-417-5010 or 1-800-528-0142 Outside Maricopa County)
• Social Security Administration (1-800-772-1213)
• ALTCS Local Offices