Maintaining a comprehensive system of health care that supports quality as well as cost-effectiveness depends largely on the satisfaction and ultimately the cooperation of AHCCCS members and providers. The purpose of regularly surveying these stakeholders is to:
The reports (Member Satisfaction, Provider Satisfaction, and Long Term Care Satisfaction surveys) include findings and recommendations, support an ongoing commitment to identify and address member and provider concerns, and improve the quality and cost-effectiveness of services.
Provided are the most recent surveys:
Note: Information provided in PDF files.
Contact AHCCCS for past survey results.