You’re Invited: Getting Started with the AHCCCS Solutions Center

AHCCCS is launching the AHCCCS Solutions Center, a new, centralized platform designed to make it easier to connect with AHCCCS and submit requests on behalf of Providers. This webinar will introduce the AHCCCS Solutions Center and walk participants through the initial setup process, helping you get started with confidence.

If you currently communicate with AHCCCS on a regular basis, we strongly encourage you to attend this upcoming training.

This training is a great fit for:

• Providers
• Office staff, administrators, and delegates
• Vendors or partners who interact with AHCCCS on behalf of Providers

During the webinar we will cover:

• What the AHCCCS Solutions Center is and how it supports Provider interactions
• How to create, confirm, and set up your account
• Tips for navigating the platform and understanding what to expect when engaging with AHCCCS

While attendance is not required, it is strongly encouraged to help ensure a smooth transition and to take full advantage of the new AHCCCS Solutions Center.

AHCCCS will hold 2 identical webinars to accommodate capacity and offer flexibility. The first two seminars are focused on all users that will be using the AHCCCS Solutions Center to engage with AHCCCS on behalf of Providers.

Purpose of the Training:

• New account set-up
• Existing users updating account
• Processes after account set-up
• Requesting access to forms
• Monitoring submitted forms
• Ongoing engagement with AHCCCS after submission

Date: Monday, April 27, 2026
Time: 11:00 AM – 12:00 PM
Register: Getting Started with the AHCCCS Solutions Center for Provider – Session 1

Date: Wednesday, April 29, 2026
Time: 11:00 AM – 12:00 PM
Register: Getting Started with the AHCCCS Solutions Center for Provider – Session 2

A separate webinar will be focused on Administrators and Managers responsible for granting access to other users withing their organization for the purpose of engaging with AHCCCS on behalf of providers.

Purpose of the Training:

• Getting established as an administrator or manager for a Provider
• How to request removal or update of an administrator
• Administrator permissions vs. Manager permissions
• Approving and managing delegate requests
• Viewing your existing delegates in the Portal

Date: Thursday, April 30, 2026
Time: 11:00 AM – 12:00 PM
Register: AHCCCS Solutions Center for Provider Administrators and Managers

Thank you for your continued partnership as AHCCCS works to enhance Provider support and services.