AHCCCS has instituted training and testing requirements for Direct Care Workers (DCW) who provide direct care services (Attendant Care, Personal Care and Homemaker) to Arizona Long Term Care System (ALTCS) members residing in their own home.
An entity that wants to train and test DCWs must become an Approved Training and Testing Program (Approved Program). PLEASE NOTE: Direct care service agencies can decide whether or not to become an Approved Program or delegate the responsibility of training and testing DCWs to an Approved Program through a contractual agreement.
Entities that can become Approved Training and Testing Programs are:
See complete outline of the process to become an Approved Training and Testing Program.
See more information on how to assist Approved Training and Testing Programs to comply with AHCCCS policy and standards.
See a current listing of Approved Training and Testing Programs. The listing contains the following information on Approved Programs.
All AHCCCS provider agencies of direct care services must utilize DCWs who have passed the required competency tests within 90 days of hire unless otherwise exempt from the training and testing requirements (e.g. Registered Nurse, Licensed Practical Nurse and Certified Nurse Aide, or an Assisted Living Facility Caregiver who has successfully completed an approved assisted living facility training program). A direct care service agency has discretion whether or not to allow the DCW to provide care during the 90- day training period. The testing records are portable or transferable from one employer to another. DCWs do not have to pass the tests again unless they have experienced a lapse from working in the direct care field for a minimum of two years. AHCCCS has created an online testing records database to serve as a tool to support the portability or transferability of DCW or DCW Trainer testing records from one employer to another.
See more information to assist Direct Care Services Agencies with complying with AHCCCS policy and standards.
AHCCCS communicates updates on recent developments on the DCW training and testing program and information about the direct care service industry. AHCCCS encourages anyone who is interested in the initiative to sign up to receive the regular communication. To subscribe, follow the instructions below: