NEMT Providers

Posted on 3/13/2025 @ 4:52PM

AHCCCS has been experiencing a mainframe system outage due to a downed power line, which has caused processing delays for applications, eligibility, claims, and prior authorizations.

AHCCCS has received confirmation that the mainframe connectivity has been restored; however, we are waiting to confirm the repair is complete and that all processes are running as expected. For further updates, continue to monitor this site.

NEMT Providers

NEMT Registered Providers:

This links to a complete list of registered NEMT Providers. The list is categorized by providers who have been issued a Tribal Business License by each Tribe. Please note: A provider could be listed multiple times if they were issued a Tribal Business License from more than one tribe. This list will be updated monthly and will include the most recent post date.
Tribal Business License list Revised: 2/11/2025

NEMT Billing Instructions & Exhibits for FFS:

Chapter 14: Transportation Services
- Exhibit 14-1, Daily Trip Report (PDF)
- Exhibit 14-1, Daily Trip Report (Excel File)
- Exhibit 14-2, Non-emergency Medical Transport Daily Trip Report Instructions

NEMT Billing Instructions & Exhibits for IHS:

Chapter 11: Transportation Services
- Exhibit 11-1, Daily Trip Report (PDF)
- Exhibit 11-1, Daily Trip Report (Excel File)
- Exhibit 11-2, Non-emergency Medical Transport Daily Trip Report Instructions

AHCCCS Provider Enrollment:

For more information about registering as a provider with AHCCCS, please visit the AHCCCS Provider Enrollment page.

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