Electronic Visit Verification (EVV) Website

Pursuant to Section 1903 of the Social Security Act (42 U.S.C. 1396b), AHCCCS is mandated to implement Electronic Visit Verification (EVV) for non-skilled, in-home services (attendant care, personal care, homemaker, habilitation, respite) by January 1, 2019 and for in-home skilled nursing services (home health) by January 1, 2023.

The EVV system, must at a minimum, electronically verify the:

  • Type of service performed
  • Individual receiving the service
  • Date of the service
  • Location of service delivery
  • Individual providing the service
  • Time the service begins and ends
  • Ensure timely service delivery for members including real time service gap reporting and monitoring
  • Reduce administrative burden associated with hard copy timesheet processing by AHCCCS providers
  • Generate cost savings from the prevention of fraud, waste and abuse

Public Comment Period (October 30 – November 30, 2017)

Public Comment from Members, Families and Advocacy Organizations

AHCCCS is hosting forums for members, families and representatives from advocacy organizations to obtain input on the design and implementation of an Electronic Visit Verification (EVV) System. During the community forums, AHCCCS will walk through the proposed plans for EVV in Arizona and take public comment. Members, family members and representatives from advocacy organizations may also submit comments directly to AHCCCS at any time during the public comment period.

Community Forum Schedule

To submit comments to AHCCCS or request a written copy of documents provided on this webpage:

  • Email: EVV@azahcccs.gov
  • Mail:
    c/o EVV – Division of Health Care Management
    701 E. Jefferson Street, Mail Drop 6500
    Phoenix, Arizona 85034

Public Comment from Service providers

AHCCCS will be issuing a Request for Information (RFI) to solicit feedback from service providers on the proposed decisions for the development and implementation of an EVV System. In addition to sharing information specific to proposed decisions for Arizona’s EVV System and soliciting feedback, AHCCCS will use the RFI to request data/information from service providers to understand the impact of EVV on service provider agencies and opportunities to reduce administrative burden/costs associated with EVV including opportunities for service providers to maintain existing EVV systems already in use. Please sign up for the Constant Contact email distribution list below to ensure you will receive notification of the RFI.

Stay Informed

AHCCCS has created a Constant Contact email notification list to communicate updates on recent developments for Home and Community Based Services’ initiatives such as the EVV initiative. AHCCCS encourages anyone (members, families, advocates, service providers, etc.) interested in the EVV initiative, such as opportunities for public comment, to sign up to receive communication. To subscribe, click on the sign up button below:

AHCCCS has created a Constant Contact email notification list as a courtesy to allow interested parties to subscribe for notification of procurement information regarding EVV. However, subscribers/interested parties should not rely solely on this Constant Contact email notification for up-to-date information. In order to ensure that subscribers/interested parties have access to all information pertaining to EVV, it is the responsibility of the subscriber/interested party to regularly visit the AHCCCS Website. To subscribe click the sign up button below: