Rights & Responsibilities

Health Insurance Portability and Accountability Act (HIPAA)

HIPAA (the Health Insurance Portability and Accountability Act) addresses issues regarding the privacy and security of member confidential information.

This section of the site provides information specific to members, providers, contractors, and applicants. Additional information can be found on the left and includes:

  • Notice of Privacy Practices
  • Patient Privacy Forms
  • Certificate of Creditable Health Coverage

HIPAA Notices and Disclosure Documents

AHCCCS Grievances & Appeals

Members, providers, and applicants express their concerns or complaints about issues, actions, or conditions they have encountered in their health care experience. This section provides information about the following:

  • Definitions and examples of grievances and appeals
  • Process to file a grievance or an appeal
  • Notice of Action Content

Grievance and Appeals Webpage

Alert Before Filing a Provider Claim/Authorization Dispute

Can your provider issue be resolved through this new process?

Provider Resubmissions and Reconsideration Process

Fraud Awareness and Prevention

Please visit the Fraud Awareness and Prevention page to understand how fraud affects the Medicaid program and how AHCCCS is fighting it.

Register to Vote

AHCCCS provides individuals with information on how to register to vote with initial applications, renewal applications, and changes of address for medical assistance (AHCCCS), cash assistance, and nutritional assistance programs. In addition to the information provided above, individuals can also learn more about registering to vote by visiting the Arizona Secretary of State website at azsos.gov.