Rights & Responsibilities
Health Insurance Portability and Accountability Act (HIPAA)
HIPAA (the Health Insurance Portability and Accountability Act) addresses issues regarding the privacy and security of member confidential information.
This section of the site provides information specific to members, providers, contractors, and applicants. Additional information can be found on the left and includes:
- Notice of Privacy Practices
- Patient Privacy Forms
- Certificate of Creditable Health Coverage
AHCCCS Grievances & Appeals
Members, providers, and applicants express their concerns or complaints about issues, actions, or conditions they have encountered in their health care experience. This section provides information about the following:
- Definitions and examples of grievances and appeals
- Process to file a grievance or an appeal
- Notice of Action Content
Alert Before Filing a Provider Claim/Authorization Dispute
Can your provider issue be resolved through this new process?
Fraud Awareness and Prevention
Please visit the Fraud Awareness and Prevention page to understand how fraud affects the Medicaid program and how AHCCCS is fighting it.