AHCCCS Tribal Relations Liaison
The Tribal Relations Liaison serves as a point of contact for information and issues concerning health care policies that affect American Indian AHCCCS members. The Tribal Relations Liaison, in the Division of Community Advocacy and Intergovernmental Relations, works with various divisions of AHCCCS to implement the agency’s tribal consultation policy and processes.
The Tribal Relations Liaison also works with the 22 tribes in Arizona, three Indian Health Service (IHS) areas, tribally operated health programs and facilities, and urban Indian health organizations to improve the quality and accessibility of health care for American Indian AHCCCS members.
Tribal Liaison Contact Information
Christine Holden
Christine.Holden@azahcccs.gov
American Indian Health Program Contact Information
For AHCCCS-American Indian Health Program questions or concerns, please reach out to the appropriate AHCCCS teams as listed below:
- AHCCCS-AIHP Case Management: casemanagers@azahcccs.gov
- AHCCCS DFSM Provider Training: providertrainingffs@azahcccs.gov
- AHCCCS Claims Customer Service: 602-417-7670, option 4.
- AHCCCS DFSM Prior Authorization: 602-417-4400.
AHCCCS Provider Enrollment Contact Information
For questions regarding the provider enrollment process, please contact the AHCCCS Provider Enrollment Unit.
- 602-417-7670, option 5 (calling from Maricopa County)
- 1-800-794-6862 (calling from in-state, but outside of Maricopa County)
- 1-800-523-0231 (calling from out of state)
AHCCCS Complete Care Contact Information
For AHCCCS Complete Care (ACC) Plan questions or concerns, please reach out to the appropriate plan Tribal Coordinator as listed below:
| ACC Plan | Point of Contact | |
|---|---|---|
| Arizona Complete Health | Sheina Yellowhair, Tribal Programs Supervisor | syellowhair@azcompletehealth.com |
| Arizona Complete Health | Julia Chavez, Tribal Program Specialist | julchavez@azcompletehealth.com |
| Banner University Family Care | Kimberly F. Yellow Robe, Associate Director - Tribal Coordination | Kimberly.YellowRobe@bannerhealth.com |
| Blue Cross Blue Shield Arizona – Health Choice | Holly Figueroa, Tribal Liaison | holly.figueroa@azblue.com |
| Care 1st Health Plan Arizona | Alberto Peshlakai, Tribal Liaison | alberto.peshlakai@azcompletehealth.com |
| Molina Healthcare | Cassandra Peña, Tribal Liaison | cassandra.pena@molinahealthcare.com |
| Mercy Care | Faron Jack, Tribal Relations Administrator | jackf@mercycareaz.org |
| Mercy Care | Betty John, Tribal Liaison | johnb2@mercycareaz.org |
| UnitedHealthcare Community Plan | Shawn Sellers, Indigenous/Tribal Liaison | shawn_sellers@uhc.com |
*Note: The ACC Tribal Coordinator is a required key staff position for the ACC Plans. This position is located in Arizona and functions as a liaison between the ACC Plan and Tribal Nations and tribal providers within their network. The role of the Tribal Coordinator is to facilitate promotion of services and programs to improve the health of eligible American Indian members.