If you’re seeking assistance with provider enrollment there are a few options available:
Email & Fax Options
Provider Enrollment has established a fax and email address to specifically send paper-related documents. (e.g., paper provider enrollment application, etc.)
Fax: (602) 256-1474
Provider Enrollment has established an email address to send an email regarding a provider related enrollment question, policy or require troubleshooting an APEP issue. The email address is established to automatically assign a service ticket for provider enrollment to review, respond and take the appropriate action to resolve the question.
Provider Assistance Unit
Provider Assistance (PA) is an option to speak with a level I customer service representative. Our PA representatives are skilled to provide help to many basic enrollment questions.
Provider Assistance Unit: (602) 417-7670 option 5.
Thank you for your interest in becoming a provider in the AHCCCS program. The Division of Member and Provider Services (DMPS) is responsible for the timely enrollment and revalidation of eligible fee-for-service and managed care health care providers in the AHCCCS program. No matter if you’re a new or existing provider, all providers who serve AHCCCS recipients are required to submit key information to be screened and enrolled with Medicaid.
The new AHCCCS Provider Enrollment Portal (APEP) launched August 31, 2020, offering a secure web-based enrollment process and a streamlined provider enrollment process that allows a provider to electronically submit a new enrollment or modify an existing provider ID.