Due to the Microsoft Outlook services outage, AHCCCS may experience delays in receiving and responding to emails. If you emailed AHCCCS today and need immediate assistance, please contact the AHCCCS Solution Center - Posted on 11/13/2026
AHCCCS Eligibility states that eMCRs can take up to 7 days to be processed. If you submitted an eMCR and do not see the changes on PMMIS on day 9, you can call Eligibility at 1-888-621-6880 to find out the status.