Provider Updates 

Provider Enrollment Updates

Second Request Notices and What To Do Next

November 9, 2021

Providers, if you have received a written notice titled “Second Request” you can follow these steps to confirm your AHCCCS provider re-registration in the AHCCCS Provider Enrollment Portal (APEP).

  • Step 1: Sign into APEP.
  • Step 2: Select the provider domain you're searching for and select the Provider Enrollment Access profile in the dropdown menu.
  • Step 3: Select My Inbox and Archived Documents.
  • Step 4: Change Document Type from “All” to PE Correspondence.
  • Step 5: Use percent symbol (%) as a search value, click the Go button.
  • Step 6: All documents related to application will appear in list form.
  • Step 7: Click the document hyperlink named “Welcome Notice” to view the notice as a PDF.

If you have a “Welcome Notice” dated after August 30, 2020, you have successfully completed the re-registration process and no further action is required.

If you are unable to access the provider domain and require additional assistance, please send a detailed email, along with the provider name, NPI number (if applicable), or provider id to

Can't find what you're looking for? Please visit the AHCCCS Document Archive.
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