Available Health Plans

You need to choose a health plan that serves your county.

  • All AHCCCS health plans provide the same covered medical services.
  • Before choosing a health plan, check with your doctor, pharmacy or hospital to see if they work with the plan that you want. If you want more information about the doctors, specialists or hospitals that work with a health plan that serves your county, call the number listed below for the health plan or visit the plan’s website.
  • American Indian members may choose from American Indian Health Program or an AHCCCS health plan.
  • If you do not choose a health plan, one will be assigned to you.
  • If you have been enrolled in an AHCCCS health plan within the past 90 days, you may be enrolled with your previous health plan.
  • If you need help selecting a health plan you may speak to a Beneficiary Support Specialist by calling (602) 417-7100 from area codes (480), (602), and (623) or 1-(800)-334-5283 from area codes (520) and (928).

All AHCCCS Applicants (including American Indians)

Applicants may choose a health plan that serves the area where they live.

Health Plan Counties Served
United Health Care Community Plan
  • Apache
  • Cochise
  • Coconino
  • Graham
  • Greenlee
  • La Paz
  • Maricopa
  • Mohave
  • Navajo
  • Pima
  • Santa Cruz
  • Yavapai
  • Yuma
Health Choice Arizona
  • Apache
  • Coconino
  • Gila
  • Gila
  • Maricopa
  • Navajo
  • Pima
  • Pinal
Health Net Access
  • Maricopa
American Indian Health Program
  • All Arizona Counties
University Family Care
  • Cochise
  • Gila
  • Graham
  • Greenlee
  • La Paz
  • Pima
  • Pinal
  • Santa Cruz
  • Yavapai
  • Yuma
Care First Arizona
  • Maricopa
  • Pima
Mercy Care Plan
  • Maricopa
  • Pima
If the ZIP Code is: A health plan must be selected from the following county:
85220, 85242, 85342, 85358 or 85390 Maricopa
85292 Gila
85643 Cochise
85645 Santa Cruz
85943 Navajo
86336, 86340 or 86434 Yavapai
86351 Coconino

When a customer has a choice in his or her AHCCCS health plan, he or she may change health plans:

  • Any time there is cause. Cause means:
    • The customer moves outside of the area the health plan services;
    • The health plan does not cover services the customer needs because of the health plan’s moral or religious beliefs;
    • There is needless risk to the customer when related medical services cannot be given at one time, and the health plan cannot give all medical services at one time;
    • Provider changes would cause a disruption to home residency or employment; or
    • Other reasons, like the member cannot get medical services, or poor quality of care.
  • Without cause:
    • During the first 90 calendar days after the customer is auto-enrolled in a health plan;
    • During the annual open enrollment period; or
    • When the State notifies the customer he or she may change health plans without cause.

When a customer is eligible to change health plans without cause, they are notified by the State via mail. Customers should follow the directions on the written notifications to be able to change health plans without cause.

To change health plans with cause, the customer or his or her representative must:

  • Submit a written request to:
    • AHCCCS
      PO Box 25520
      Phoenix, AZ 85002; or
    • The health plan that the customer is currently enrolled in.
  • Submit a verbal request by speaking to a Beneficiary Support Specialist by calling (602) 417-7100 from area codes (480), (602), and (623) or 1-(800)-334-5283 from area codes (520) and (928) or 1-(800)-334-5283.

The request to change health plans with cause must contain the following information:

  • The current health plan the customer is enrolled in;
  • The name of the plan that the customer would like to be enrolled in instead; and
  • A detailed statement about the reason that the customer wants to change health plans.

If you need help you may speak to a Beneficiary Support Specialist by calling (602) 417-7100 from area codes (480), (602), and (623) or 1-(800)-334-5283 from area codes (520) and (928) or 1-(800)-334-5283.

Program Contractor Counties Served
United Healthcare
  • Apache
  • Coconino
  • Gila
  • Maricopa
  • Mohave
  • Navajo
  • Pinal
  • Yavapai
Banner – University Family Care
  • Cochise
  • Graham
  • Greenlee
  • Gila
  • Maricopa
  • La Paz
  • Santa Cruz
  • Pima
  • Pinal
  • Yuma
Mercy Care Plan
  • Maricopa
  • Gila
  • Pima
  • Pinal
Department of Economic Security
Division of Developmental Disabilities (DES/DDD)
  • All Arizona Counties

American Indian Tribal Contractors

Gila River Indian Community
602-528-1200
www.grhc.org
Hopi Tribe
928-734-3552
www.hopi-nsn.gov/

Navajo Nation
  • Chinle 928-674-2236
  • Fort Defiance 928-729-4084
  • Tuba City 928-283-3250
  • Leupp 928-686-3200
  • Dilkon 928-657-8030
www.navajo-nsn.gov
Pascua Yaqui Tribe
520-883-5020 Ext 6000
www.pascuayaqui-nsn.gov

San Carlos Apache Tribe
928-475-2138
www.sancarlosapache.com/home.htm
Tohono O’Odham Nation
520-383-6075
www.tonation-nsn.gov/

White Mountain Apache Tribe
928-338-1808
www.wmat.nsn.us/
Native American Community Health (NACH)
(For American Indians living on-reservation not specified above)
602-279-5262
www.nachc.org/stories/native-american-community-health-center-inc.cfm

If the customer has a choice in his or her ALTCS program contractor, he or she may change program contractors:

  • Any time there is cause. Cause means:
    • The customer moves outside of the area the program contractor services;
    • The program contractor does not cover services the customer needs because of the program contractor’s moral or religious beliefs;
    • There is needless risk to the customer when related medical services cannot be given at one time, and the program contractor cannot give all medical services at one time;
    • Provider changes would cause a disruption to home residency or employment; or
    • Other reasons, like the member cannot get medical services, or poor quality of care.
  • Without cause:
    • During the first 90 calendar days after the customer is auto-enrolled in a program contractor;
    • During the annual open enrollment period; or
    • When the State notifies the customer he or she may change health plans without cause.

When a customer is eligible to change health plans without cause, they are notified by the State via mail. Customers should follow the directions on the written notifications to be able to change health plans without cause.

To change health plans with cause, the customer or his or her representative must:

  • Submit a written request to:
    • AHCCCS
      PO Box 25520
      Phoenix, AZ 85002; or
    • The health plan that the customer is currently enrolled in.
  • Submit a verbal request by calling (602) 417-6600

The request to change health plans with cause must contain the following information:

  • The current health plan the customer is enrolled in.
  • The name of the plan that the customer would like to be enrolled in instead.
  • A detailed statement about the reason that the customer wants to change health plans.

If you need help you may speak to the customer’s Eligibility Worker by calling (602) 417-6600.

If you are American Indian, you can enroll in an AHCCCS Health Plan or the American Indian Health Program (AIHP). You can also get medical services through any of the following:

  • Indian Health Service Facilities;
  • Tribally Operated Facilities;
  • Urban Clinics (ITUs).

For more general information about AHCCCS Health Plans, visit AHCCCS Health Plan Contact Information.