AHCCCS recently sent letters to applying high-risk providers requesting that owners of five percent or more complete their Fingerprint-Based Criminal Background Check (FCBC) within thirty days of the date on the letter.
The instructions on the letter for completing the FCBC are no longer correct. AHCCCS is aware of the issue and is actively working on a solution. Providers are asked not to call Provider Services or Fieldprint regarding the issue.
As soon as the updated process is available, impacted providers will be notified of the new process and given an updated deadline to complete the FCBC.
