Posted on 3/13/2025 @ 4:52PM

AHCCCS has been experiencing a mainframe system outage due to a downed power line, which has caused processing delays for applications, eligibility, claims, and prior authorizations.

AHCCCS has received confirmation that the mainframe connectivity has been restored; however, we are waiting to confirm the repair is complete and that all processes are running as expected. For further updates, continue to monitor this site.