AHCCCS News & Updates 

AHCCCS is currently experiencing technical difficulties affecting telephone service at all AHCCCS Call Centers. Technicians are working to correct the issue as quickly as possible.

August 28, 2019

AHCCCS Telehealth Policy Open for Public Comment


In order to expand access to care in rural and metro areas of Arizona, AHCCCS is requesting public comments on proposed changes to the covered telehealth services in AHCCCS Medical Policy 320-I.

Proposed changes to the telehealth policy will expand currently covered services, including:

Additionally, AHCCCS will retire the current Telehealth Training Manual once the policy changes go into effect. Public comments are being accepted through September 28 at the AHCCCS ACOM and AMPM Policy website.

Policy changes will be implemented on or about Oct. 1, 2019, reflective of the public comments received.

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