AHCCCS is currently experiencing technical difficulties affecting telephone service at all AHCCCS Call Centers. Technicians are working to correct the issue as quickly as possible.
Beginning in 2020, AHCCCS will require Medicaid providers of personal care and home health services to use Electronic Visit Verification (EVV) pursuant to Section 1903 of the Social Security Act (42 U.S.C. 1396b). EVV is an electronic based system that verifies when caregiver visits occur and documents the precise time services begin and end. It ensures that members receive their medically necessary services. AHCCCS has selected Sandata Technologies LLC to deliver the statewide EVV system that will be made available to all service providers required to use EVV. Service providers may choose to use an alternate EVV system vendor (at their own cost) and must interface with the statewide system as a data aggregator. More information is available on the EVV web page.
AHCCCS is requesting service providers subject to EVV complete the survey to inform readiness activities to support successful implementation of the EVV system. Providers that complete the survey in its entirety and submit it by 05/28/19 will be eligible for a Differential Adjusted Payment (DAP) of 1.0% for all services subject to EVV for dates of service 10/01/2019 – 09/30/2020. This means service providers will receive a 1% increase to their current rate for services during the period of 10/01/2019 – 09/30/2020.
Take the online survey or download an electronic copy to prepare to answer the survey online:
The DAP is intended to incentivize providers to help AHCCCS and Sandata Technologies LLC prepare for the implementation of EVV. The DAP is separate and apart from the State’s plans to fund the EVV system. More information on the State’s plans to fund the EVV system is available on the EVV web page.
or assistance in completing the survey, please email EVV@azahcccs.gov prior to the 05/28/2019 deadline submission date.