Information for Approved Training and Testing Programs

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• AHCCCS policy for Approved Programs
  Chapter 400, Section 429 of the AHCCCS Contractors Operations Manual outlines the minimum program requirements and standards for Approved Programs to ensure uniformity of the training and testing of DCWs and DCW Trainers as well as the portability of testing records.


• Principles of Caregiving curriculum and supporting documents
  • Competencies for Principles of Caregiving Curriculum
    • Level I Fundamentals
    • Level II Aging and Physical Disabilities
    • Level II Developmental Disabilities
  • Alternative Curriculum Crosswalk
    • Level I Fundamentals
    • Level II Aging and Physical Disabilities
    • Level II Developmental Disabilities
  • Manual - Level I Fundamentals [English]
  • Manual - Level I Fundamentals [Spanish]
  • Manual – Level II Aging and Physical Disabilities [English]
  • Manual – Level II Aging and Physical Disabilities [Spanish]
  • Manual – Level II Developmental Disabilities [English]
    • Facilitator Guide [English]
  • Manual – Level II Developmental Disabilities [Spanish]
    • Facilitator Guide [Spanish]
  • Skills Workbook [Student Version]
  • Skills Workbook [Trainer Version]
  • Principles of Caregiving Curriculum Use Guidelines
  • Supplies for Skills Testing
  • Test Administration Guidelines


• SAMPLE training and test administration and verification forms
  • Sample Roster
  • Sample Certificates of Completion
    • Level I Fundamentals
    • Level II Aging and Physical Disabilities
    • Level II Developmental Disabilities
  • Sample Testing Transcript [Student Version]
  • Sample Testing Transcript [Trainer Version]


• Information on how to request standardized tests
  To request test questions, please send an email to DCW@azahcccs.gov with the following information.
  • Name of Training and Testing Program
  • AHCCCS Provider ID number (if applicable)
  • First name, last name and title of the requestor
  • E-mail address of the requestor
  • Telephone number of the requestor
  • Attestation statement:
  
  
  • I will not share the bank of test questions and answers with any students or staff associated with the training and testing program except for qualified trainers. I understand that failure to maintain the security of the bank of test questions and answers can result in the termination of [insert name of company] program approval.


• DCW Online Testing Records Database
  Approved Programs are required to incorporate the online database into everyday business practices.
  • The primary purpose of the online database is to serve as a tool to support the portability or transferability of DCW or DCW Trainer testing records from one employer to another employer. A secondary purpose of the database is to support DCW Agencies in monitoring compliance with the AHCCCS DCW training and testing initiative.
  • To initiate use of the online database, visit the “Training” tab on the left-hand side of webpage. AHCCCS encourages Approved Program administrators to complete the computer-based training courses to support them in developing internal protocols to institute the online database into day-to-day business practices.


• Fax Verification Form
  The testing records of a DCW or DCW Trainer are portable from one employer to another employer. Prior to the onset of the DCW Online Testing Records Database, employers of DCW Trainers could use the Fax Verification Form to verify whether or not a DCW Trainer passed the competency tests.
  • During the transition to the online database, AHCCCS will permit the use of the Fax Verification Form in the event an employee’s testing history is not found in the testing records database.
  • The new employer of the DCW Trainer must fax the form to the former employer to verify the testing history and maintain a copy in the personnel file.


• Audit Tool and Instructions
  AHCCCS and ALTCS Contractors share responsibilities for auditing Approved Programs. The audits are conducted to ensure compliance with AHCCCS policy and standards for training and testing DCWs and DCW Trainers. The audit instructions and tools are used by the auditor to perform the audit. That said, the instructions and tools can be used as a checklist to support Approved Programs to assess compliance and prepare for scheduled audits.
  • Desk Audit Tool and Instructions
  • Onsite Audit Tool and Instructions