November 10, 2021
During the COVID-19 public health emergency (PHE), AHCCCS adjusted the provider screening requirements in order to maintain our active provider directory and ensure members had continuous access to health care services. AHCCCS also launched the new Provider Enrollment Portal, APEP.
After implementing APEP in August 2020, AHCCCS asked providers to “re-register.” All active providers were asked to create an account in APEP and confirm the data converted into the new portal is accurate and current. AHCCCS has not terminated providers during the PHE for non-compliance with this re-registration process.
Over the past 15 months, providers have received a written invitation by the US Postal Service that includes a temporary 14-digit application ID and instructions to create a user account to access their file. AHCCCS also transitioned away from paper-based updates, and encouraged providers to submit their updates directly into APEP. For many providers who have not completed the re-registration process, the paper update is being returned with instructions to report the update directly into APEP through the re-registration process.
November 10, 2021
Providers, if you have received a written notice titled “Second Request” you can follow these steps to confirm your AHCCCS provider re-registration in the AHCCCS Provider Enrollment Portal (APEP).
June 17, 2021
Effective August 1, 2021, the Division of Member and Provider Services, Provider Enrollment will no longer accept paper submitted updates/modifications by mail, email, or fax.
Provider Enrollment transitioned from a paper process to the AHCCCS Provider Enrollment Portal (APEP) in the summer of 2020 and continues to standardize enrollment processes to improve the overall processing time. As the online application system approaches its one year anniversary, the agency is moving toward an entirely electronic process that eliminates paper.
July 19, 2021
When contacting the Provider Assistance Call Center to request an application ID, please limit your request to 15 providers or less. If the request consists of more than 15 application IDs, please email the APEPTrainingQuestions@azahcccs.gov to complete your request, include the NPI or provider ID and provider name in an excel or word document of your choice along with your contact information.
June 17, 2021
Effective August 1, 2021, the Division of Member and Provider Services, Provider Enrollment will no longer accept paper submitted updates/modifications by mail, email, or fax.
Provider Enrollment transitioned from a paper process to the AHCCCS Provider Enrollment Portal (APEP) in the summer of 2020 and continues to standardize enrollment processes to improve the overall processing time. As the online application system approaches its one year anniversary, the agency is moving toward an entirely electronic process that eliminates paper.
June 5, 2020
As the launch of the AHCCCS Provider Enrollment Portal approaches, the former paper application will no longer be accepted beginning July 1, 2020 and thereafter. On July 1, all new provider enrollment applications, as well as any changes submitted by existing providers must be submitted on the new paper application.
The new Provider Enrollment paper application can be found online on the Provider Enrollment Packet web page.
May 19, 2020
Due to a prioritized response to the COVID-19 emergency, AHCCCS has changed the launch date of the new Provider Enrollment Portal (APEP) to August 31, 2020.
On that date, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system. The new online system will allow providers to:
