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AHCCCS Enrollment Portal (APEP) Re-registration and Re-validation Requested

November 10, 2021

During the COVID-19 public health emergency (PHE), AHCCCS adjusted the provider screening requirements in order to maintain our active provider directory and ensure members had continuous access to health care services. AHCCCS also launched the new Provider Enrollment Portal, APEP.

After implementing APEP in August 2020, AHCCCS asked providers to “re-register.” All active providers were asked to create an account in APEP and confirm the data converted into the new portal is accurate and current. AHCCCS has not terminated providers during the PHE for non-compliance with this re-registration process.

Over the past 15 months, providers have received a written invitation by the US Postal Service that includes a temporary 14-digit application ID and instructions to create a user account to access their file. AHCCCS also transitioned away from paper-based updates, and encouraged providers to submit their updates directly into APEP. For many providers who have not completed the re-registration process, the paper update is being returned with instructions to report the update directly into APEP through the re-registration process.

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Second Request Notices and What To Do Next

November 10, 2021

Providers, if you have received a written notice titled “Second Request” you can follow these steps to confirm your AHCCCS provider re-registration in the AHCCCS Provider Enrollment Portal (APEP).

  • Step 1: Sign into APEP.
  • Step 2: Select the provider domain you're searching for and select the Provider Enrollment Access profile in the dropdown menu.
  • Step 3: Select My Inbox and Archived Documents.
  • Step 4: Change Document Type from “All” to PE Correspondence.
  • Step 5: Use percent symbol (%) as a search value, click the Go button.
  • Step 6: All documents related to application will appear in list form.
  • Step 7: Click the document hyperlink named “Welcome Notice” to view the notice as a PDF.

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Provider Enrollment Process Change for Paper Update/Modification Requests

June 17, 2021

Effective August 1, 2021, the Division of Member and Provider Services, Provider Enrollment will no longer accept paper submitted updates/modifications by mail, email, or fax.

Provider Enrollment transitioned from a paper process to the AHCCCS Provider Enrollment Portal (APEP) in the summer of 2020 and continues to standardize enrollment processes to improve the overall processing time. As the online application system approaches its one year anniversary, the agency is moving toward an entirely electronic process that eliminates paper.

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When Requesting Multiple Application IDs

July 19, 2021

When contacting the Provider Assistance Call Center to request an application ID, please limit your request to 15 providers or less. If the request consists of more than 15 application IDs, please email the APEPTrainingQuestions@azahcccs.gov to complete your request, include the NPI or provider ID and provider name in an excel or word document of your choice along with your contact information.

Provider Enrollment Process Change for Paper Update/Modification Requests

June 17, 2021

Effective August 1, 2021, the Division of Member and Provider Services, Provider Enrollment will no longer accept paper submitted updates/modifications by mail, email, or fax.

Provider Enrollment transitioned from a paper process to the AHCCCS Provider Enrollment Portal (APEP) in the summer of 2020 and continues to standardize enrollment processes to improve the overall processing time. As the online application system approaches its one year anniversary, the agency is moving toward an entirely electronic process that eliminates paper.

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Former Paper Application For Provider Enrollment Eliminated as of July 1,2020

June 5, 2020

As the launch of the AHCCCS Provider Enrollment Portal approaches, the former paper application will no longer be accepted beginning July 1, 2020 and thereafter. On July 1, all new provider enrollment applications, as well as any changes submitted by existing providers must be submitted on the new paper application.

The new Provider Enrollment paper application can be found online on the Provider Enrollment Packet web page.

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AHCCCS Announces Provider Enrollment Portal (APEP) Launch Date Change

May 19, 2020

Due to a prioritized response to the COVID-19 emergency, AHCCCS has changed the launch date of the new Provider Enrollment Portal (APEP) to August 31, 2020.

On that date, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system. The new online system will allow providers to:

  • Enroll as an AHCCCS provider.
  • Update information (such as phone and address).
  • Upload and/or update licenses and certifications.

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AHCCCS Provider Enrollment New Paper Application Posted

January 22, 2020

AHCCCS has been sharing updates regarding the launch of the new AHCCCS Provider Enrollment Portal (APEP) that will allow providers to:

  • Enroll as an AHCCCS provider
  • Revalidate as an existing AHCCCS provider
  • Update information (such as phone and address)
  • Upload and/or update licenses and certifications

This change from a manual process to the new automated system will streamline and help to expedite the provider enrollment process. The portal is expected to be available June 1, 2020.

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AHCCCS Provider Enrollment Portal (APEP) Launch Date

November 22, 2019

Having carefully considered provider and stakeholder feedback, AHCCCS will launch the APEP on June 1, 2020 in order to allow ample time for provider communication and training to ensure readiness for the new system. AHCCCS will continue to receive and process timely provider updates and application requests during the transition from a completely manual provider enrollment process to the new online portal.

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AHCCCS Provider Enrollment Portal (APEP) Update

November 7, 2019

Over the course of the last few days, we've heard concerns from a number of providers and stakeholders regarding the implementation of APEP. AHCCCS would like to take this opportunity to assure stakeholders that we will not jeopardize member access to care over the course of the transition to the new automated provider registration system and will make every effort to abbreviate the period of time during which providers will not be able to submit a request for a new enrollment, reinstatement or update.

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AHCCCS Provider Enrollment Portal (APEP) to Launch in 2020

October 28, 2019

For the past several months, AHCCCS has been announcing the Spring 2020 launch of the new AHCCCS Provider Enrollment Portal (APEP) that will allow providers to:

  • Enroll as an AHCCCS provider;
  • Report changes to update their provider profile (such as phone and addresses, etc.);
  • Upload and/or update licenses and certifications;
  • Track submission and status of an application or update;
  • And more, all online anytime of the day!

This change, from a 100% manual process to the new, automated system will streamline the provider enrollment process. Initial applications and updates to existing provider profiles will be processed more quickly and online.

In preparation for the APEP implementation, AHCCCS announces an Application Cut-Off Timeline to support the provider data conversion process. It is imperative to read all forthcoming APEP-related communication. More information about new system training will be released in the next few months.

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Automated Online Provider Enrollment System to Launch in 2020

March 20, 2019

In 2020, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system process that will allow providers to:

  • Enroll as an AHCCCS provider;
  • Update information (such phone and addresses);
  • Upload and/or update licenses and certifications;
  • And more, all online and in real time!

Read more...

Can't find what you're looking for? Please visit the AHCCCS Document Archive.
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