AHCCCS Encounter Manual

The Encounter Manual is a reference guide for Contractors outlining how to submit and correct encounter data to AHCCCS Administration.

Download or Print Individual Chapters

• Table of Contents
• Chapter 1: Overview
• Chapter 2: Encounter Authorizations and Control Documents
• Chapter 3: Encounter Processing
• Chapter 4: Encounter Error Resolution
• Chapter 5: Provider and Reference Files
• Chapter 6: “How To…”
• Chapter 7: Supplemental Information
• Encounter Manual - Entire Document

Contact

Encounter Unit staff are available Monday through Friday (excluding State holidays) to assist contractors in resolving encounter errors or to research specific encounter issues. Questions regarding the EDI Portal should be submitted to servicedesk@azahcccs.gov. All other encounter questions, including those concerning mainframe, should be sent to AHCCCSEncounters@azahcccs.gov.